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Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet at work.

Have you ever had the experience of being truly heard and understood by another person? Or felt the astounding, breath-taking connection that arises when someone sheds all preconceived notions, gives you their full presence, and really sees you?

We call this The Amazing Power of Empathy – and the power does not stop there.

• Cultivate thriving interpersonal relationships
• Discover paths to move beyond anger, blame, and judgment
• Connect with the Divine essence in other people
• Experience greater ease and joy in all your interactions

What does nonviolence have to do with group facilitation?

Miki Kashtan believes that nonviolence is a way of being and living that orients us in all our thoughts, words and deeds toward the integration of truth, love and courage. All nonviolent individual and collective actions are aimed at preserving what serves life and challenging what does not. Facilitation is one clear path for bringing nonviolence to the world!

How can we act now, as facilitators, as if the world of our dreams, the Beloved Community, is already in place?

Mindfulness is paying attention in a balanced and nonjudgmental way. To practice mindfulness is to uncover our own biases, revealing we less neutral and objective than we think. This takes great humility. Each time we become aware of our own unconscious biases and blind spots, our world expands. Read on for more about practices to help us see, and transform, our own biases.

When we're received with resonant understanding painful moments can lessen their charge and became part of the whole tapestry of life -- important but no longer able to hijack us into the eternal re-run of pain. When held this way, we can touch the memories with our attention the way one touches a newly repaired tooth with the tongue, searching for the old roughness, the old wound, but not finding it.

Whether privileged or not, its not easy to see the humanity of others in different social locations, especially if their actions have unwanted impacts and have left behind our humanity. Aiming for “both sides hearing each other” empathically, and to focus on effect rather than intent when we have more privilege, may theoretically lead to liberation. Yet, in practice it can reinforce rather than transcend power differences -- unless there's specific ways to focus attention and choice. Here, its important to transform expectations into working with willingness, and within our own terms and timetable.

Yvette Erasmus shares that we can translate or shift how we hear right and wrong language. We can use the cue - What is needed? I wonder what they are needing? This helps direct my attention to more relationality.

While we can’t control other’s behavior, we can choose how we show up. With forethought and care, we can approach interactions with more clarity, love, and skill. Read on for practices that include: Choose wise attention, ask better questions, practice deep listening, structure the conversation, know your limits, speak your truth, share your personal stories, be present and recall permanence.