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Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Trainer Tip: When do we move from using the formal 4-step process of NVC to a more idiomatic, natural-sounding expression? Whenever we're ready!

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Trainer Tip: If you are motivated by fear, guilt, blame or shame, your actions will usually be motivated by avoiding pain. The best way to experience permanent, lifelong change is to focus on how your life will improve when you make a change. Notice when you attempt to motivate yourself and others with guilt, blame, or shame today, and then look for motivations that enrich life instead.

Trainer Tip: Autonomy is not a need, but rather a way of living. We always have choices in life, even if none of them appeal to us. Becoming aware of our choices and taking responsibility for them leads to greater joy and empowerment.

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it to what you want.

When avoidance coping or positive thinking sidesteps challenges, internal and external injustice and unrest also rises as we sidestep our values and integrity. It leaves us in sadness and distress. What's unacknowledged impacts ourselves and others undesirably. To live nonviolently we need to be in touch with what's real. With resonance we can more likely be with what's true, and trust our resilience and inner alignment.

In uncertain times, when facing important life decisions, it's common to get caught up in imagining various scenarios and potential outcomes. The desire to predict and control the future often gives a false sense of security. The key is to make decisions based on the information available now, minimizing the number of irreversible choices. This approach maintains focus on what is known and prevents getting lost in the unknown. Rigor is essential, especially when familiar pathways don't align with desired values. In times of high stakes and uncertainty, such as dealing with a health crisis, the challenge is to resist the urge to speculate on countless possibilities and instead concentrate on the facts at hand. Miki Kashtan shares how staying in the present and acting on what is currently known provided a practical and grounded approach which allowed her to stay present throughout her sister's, Inbal Kashtan, journey with cancer.