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Join veteran Mediators and Facilitators, Jori and Jim Manske in using Nonviolent Communication and mediation skills for transforming conflict into connection between yourself and others.

Trainer Tip: Have you ever noticed how often we back up when we find ourselves in a conflict? Or how much we try to pull away when someone is angry or in emotional pain?

John Kinyon and Matthew Rich examine the ways in which people’s worldviews can be different and why this often creates conflict.

In this brief audio segment, John Kinyon offers a guided tour of our inner maps of conflict, including interpersonal mediation, chooser/educator, enemy images and making amends maps.

LoraKim explores what gets in the way of seeing the inherent worth and dignity of others when there is conflict in congregations. The strategies LoraKim offers can be applied to any spiritual community.

Listen to this introductory 4-session Mediate Your Life telecourse recording to change your response to conflict and change your life.

Listen to John talk about the inner and outer mediation process, the importance of the "3rd chair," and an experience of working with Pakistani elders.

Yoram Mosenzon shares that the role of a mediator is often misconceived as solving conflicts, which can create stress and exacerbate the conflict. Instead, the true essence of mediation is about remaining untriggered, understanding the pain of the conflicting parties, and facilitating communication.

Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.

In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.