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  1. Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

    • Share NVC in a way that keeps your group engaged 
    • Walk away with practical facilitation tips and 5 session outlines
    • Know how to respond to nay-sayers
    • Learn how to promote your work
  2. Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

  3. NVC groups can sometimes get caught in a rut and lose energy and momentum. Mary shares her extensive experience with seven steps for keeping your group engaged and energized.

  4. Listen as Mary Mackenzie shares an eight step path to create your own NVC learning activities, based on your own NVC learning experience. In this session, Mary uses the value of requests and observations as teaching examples.

  5. Dealing with Triggers

    Dealing with Triggers

    Mary Mackenzie

    Video · 5 minutes · 05/26/2014

    What do I do when I'm leading an NVC group and get emotionally triggered? Mary Mackenzie offers tips to respond with care and connection from her extensive experience leading NVC groups.

  6. Principle Based Teaching

    Principle Based Teaching

    (6 Session Course)

    Miki Kashtan

    Multi-session Course · 7 - 10 hours · 1/17/2018

    The focus of this 6-session class is on shifting the intention of your teaching from how to why while embodying the principles and practice of NVC every step of the way - from planning to delivery. The methodology Miki offers is to start with understanding what the people in your audience face in their environment, continue with what they might want to learn and how NVC principles can provide them with what they want, and end with how you can frame the principles in a language and context that speak to your audience’s familiar experience. 

  7. Mary illustrates how we can get diverted from our group's purpose by the needs of a single indvidual in the group, especially requests for prolonged empathy. Listen to Mary reframe these scenarios and offer three helpful tips for handling these situations.

  8. Developing Your Tracking Skills (Part 1)

    Developing Your Tracking Skills (Part 1)

    Mary Mackenzie

    Video · 7 minutes · 05/26/2014

    Mary offers tips for developing effective tracking skills, including how the energy of the group is managed discerning the qualities of presence for each of the members, and monitoring group participation while striving for a balance of inclusion.

  9. Developing Your Tracking Skills (Part 2)

    Developing Your Tracking Skills (Part 2)

    Mary Mackenzie

    Video · 10 minutes · 06/30/2014

    Mary continues her discussion of tracking skills, focusing on tracking requests, agreements with the group and tracking time. Mary also examines how to monitor the purpose of the session, discerning if and when to shift the agreement about the purpose for meeting. Mary closes with some final helpful tips to hone your tracking skills.

  10. Developing our own teaching exercises is a powerful consciousness-building process that eventually helps us clarify our own way of learning and to develop our unique style of teaching.

  11. For many people thinking about creating a workshop outline is overwhelming because they focus on the whole thing at once.  Breaking the process down to bite-size pieces eliminates much stress and overwhelm and brings fun and creativity to the process.  here's your step-by-step guide!.

  12. Ever wondered how to balance everyone’s needs when leading a NVC group? In the first part of the video, Mary shares tips how to balance the facilitator's, the individuals members' and the group's needs. In the second part, Mary talks about transparency as a facilitator - what does it mean, what does it look like and how to be transparent in a way that is supportive for the group.

  13. The Facilitator's Role

    The Facilitator's Role

    Mary Mackenzie

    Video · 12 minutes · 02/25/2025

    Listen in as Mary deftly blows the role of facilitator wide open in this excerpt from her very popular 2021 course, Facilitate NVC Groups with Joy and Confidence. She also covers a variety of useful tips such as what to do if you feel lost or confused, how to trust your gut, and ideas around utilizing empathy for yourself!

     
  14. Group Feedback

    Group Feedback

    Sylvia Haskvitz

    Trainer Tips · 2 - 3 minutes · 7/29/2010

    Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

  15. Sharing NVC With Others

    Sharing NVC With Others

    Miki Kashtan

    Audio · 1 hour, 20 minutes · 7/28/2010

    In this prerecorded telecourse, Miki Kashtan uses an interactive dialogue to address some of the most common questions among new NVC facilitators and trainers.

  16. How to Interact with an Angry Practice Group Member

    How to Interact with an Angry Practice Group Member

    Liv Larsson

    Trainer Tips · 2 - 3 minutes · 7/28/2010

    Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”

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