Listen and learn how to: Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment). Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc. Create a value-based training proposal (with different service and product...

Workplace relationships are complex. Each employee brings their unique self to work. Their background, perspective, emotional triggers, and working style. Add to this the dynamics of power relations, and the fact that often workplace communication now takes place at our computer keyboards rather than face-to-face. Sylvia Haskvitz offers practical tips to make today's complex workplace...

When we are transparent about our concerns, brainstorm solutions together, and look towards making a decision with the other person, we can increase understanding, partnership, and mutual support. This invites people to work on the same issue from the same direction, collaboratively seek solutions, and tap a deeper wisdom. In the end, the future survival of our species depends on this kind of...

Trainer Tip: Ask someone what they enjoy about you being in their life. For example, “Would you tell me 3 specific reasons you enjoy having me in your life?” To a vague reply like, “Oh, you know I love you. I just like spending time with you.” Or, “You’re one of my best employees!” ask for more specificity (eg. “Can you tell me what I do and what needs it meets that makes me one of your best...

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

Trainer Tip: We feel our freedom when we are willing to look at others’ needs and our own, evaluate all of them and work toward valuing everyone’s needs. Take the time to demonstrate that you value everyone’s needs as much as your own today.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Trainer Tip: "Power over" refers to using power, coercion, fear or authority to force change. It rarely brings lasting change. "Power with" refers to power that seeks to meet everyone’s needs. A "power with" system values input and needs of everyone who will be affected by decisions. When you notice you're using a power over paradigm to get results, shift focus to power with. Notice how this...

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.

Trainer Tip: When looking for a solution take the time to consider and connect to other's needs rather than just focusing on getting what you want. Such a basic shift in consciousness can make a profound difference in your relationships, both personal and professional. Notice how you feel afterward.

When it comes to how you're achieving your goals, notice what you value. Is achievement coming at others' expense? Where is your sense of worth and validation derived from? Do other people in some way set the bar that you strive to surpass? Without comparing to other people, what does success mean to you? Read on for a related story.

This 31-minute audio with Miki Kashtan is packed full of power as she uncovers the dynamics of choice that are present 100% of the time, in every situation, regardless of the circumstances.