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  1. Mary Mackenzie shares how Marshall Rosenberg's Four D's of Disconnection live in her. Join Mary and learn how you can reframe the 4 D's to enhance connection.

  2. The Four D's of Disconnection

    The Four D's of Disconnection

    Jim & Jori Manske

    Learning Tools · 5 -7 minutes · 10/12/2014

    Learn to recognize four forms of thinking and speaking that are likely to lead to disconnection.
  3. Laughter, IPNB and Empathy

    Laughter, IPNB and Empathy

    Sarah Peyton

    Articles · 3 - 5 minutes · 3/9/2019

    Sometimes even a very skilled empathy practicitioner can go into offering a non-empathic response, even when asked for empathy.  Why?  One reason could be that our brains might be less receptive because of unseen forces that affect our brain and relationship with others.  This article speaks to the deeper "why" and also to one thing we could do to turn it around...

  4. Nonviolent Communication Basics

    Nonviolent Communication Basics

    David Weinstock

    Articles · 4 - 6 minutes · 3/31/2021

    Here are some very basic forms and distinctions of NVC. It covers the 4 D's, OFNR, some NVC distinctions, tips, quotes from Marshall Rosenberg, and "feelings and needs" lists, and more. As with any art, these rudiments necessarily must be learned, practiced, understood, embodied and then let go of so as not to become rote and block creativity.

  5. Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more authenticity, understanding and trust.

  6. How Submission and Rebellion Erode Goodwill

    How Submission and Rebellion Erode Goodwill

    Rachelle Lamb

    Video · 5:18 minutes · 02/03/2024

    When you say yes, check if you are saying it out of submission. Similarly, when you say no, are you saying it genuinely or out of rebellion? Marshall Rosenberg calls this a loss or erosion of goodwill which can destroy or undermine relationships. In this video, Rachelle Lamb shares how submission and rebellion in communication can diminish your power.

  7. What’s Important to You?

    What’s Important to You?

    Penny Wassman

    Practice Exercises · 2 pages · 7/29/2010

    This exercise is most often the first activity in a beginning level workshop after the usual logistics/history/check-in. Penny Wassman experiences it as an opportunity for people to build connection with one another.

  8. Clinical psychologist, Robert Gonzales, Ph.D., uses an open dialogue with a practitioner to explore effective, compassionate methods to handle a volatile counseling situation. This resource has been newly remastered to a larger, higher quality video.

  9. What is Nonviolent Communication?

    What is Nonviolent Communication?

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/26/2020

    Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

  10. 10 Healthy Ways To Deal With Anger

    10 Healthy Ways To Deal With Anger

    Eddie Zacapa

    Articles · 4 - 6 minutes · 5/20/2023

    We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

  11. Patterns That Perpetuate Conflict - Part 1 of 2

    Patterns That Perpetuate Conflict - Part 1 of 2

    Bob Wentworth

    Articles · 6 - 9 minutes · 11/20/2022

    To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.

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