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In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The...

Yoram Mosenzon shares that the role of a mediator is often misconceived as solving conflicts, which can create stress and exacerbate the conflict. Instead, the true essence of mediation is about remaining untriggered, understanding the pain of the conflicting parties, and facilitating communication.

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Trainer Tip

1-2 minutes

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

Connecting with self and other is key to care and creativity. Before dialogue connect with your intention and needs for being with grief, fear or pain, and empathy. Dialogue when you're both rested, fed, and have spaciousness. Start by expressing care and desire to find mutually satisfying solutions. To deepen connection you may repeat what you hear and ask the other person to do the same.

Join CNVC Certified Trainers and Mediators Jori and Jim Manske in an exploration of using Nonviolent Communication in the context of Mediation and Conflict Resolution.

Here are five practical ideas from Ceri, Jo, and Sarah for creating simple agreements with any group you are working with when conflict arises!

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

It is time to create true transparency, empathy and trust in your intimate relationships! In this inspiring telecourse recording, Kelly Bryson combines humor, music, group readings and experiential exercises to help you realize the fulfilling and intimate relationships you long for.

Inbal offers parents and anyone with children in their life a lucid discussion of the important role self-empathy plays in creating healthy, supportive relationships.

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Gregg Kendrick and Marie Miyashiro

Video

4 - 6 hours

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

Aya Caspi, a Certified NVC Trainer discusses how the "story" we tell ourselves about human nature impacts our childhood and the roles we are taught to play in society.

In Yoram’s 2021 course, participants delved deeper into their NVC practice so they were better prepared to meet conflict head-on. In this 5-session series, Yoram explores: the power of empathy to change the trajectory of heated conversations embracing the internal conflicts of the different parts of ourselves how to approach differing views peacefully the use of NVC to help let go of judgments...

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.

Join Aya Caspi, a Certified NVC Trainer, as she delves into the difficult topic of parenting, childhood trauma, and social status. She discusses the generational impact of being labeled by society as "less than" or subservient. The wounds of childhood trauma can be healed so they no longer are a means of control by a dominant culture.

How can I deal with someone who is constantly interrupting and derailing our process?

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

Listen to this 4-session telecourse recording with CNVC Certified Trainer, Hema Pokharna, PhD and her sister, Manda Pokharna, MD, and you will learn simple steps for transforming conflicts and mobilizing peace at home, at work and in the world.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play between two neighbours discussing a dispute.

Join CNVC Certified Trainer Jerry Koch-Gonzalez, Greg Rouillard and Certified Dynamic Governance (Sociocracy) Consultant John Buck for this six-session course recording to learn how to transform your method of meeting facilitation. Many NVC organizations have begun using sociocratic tools, including circle meetings and decision making by consent, with satisfying results.

The heart of the practice of nonviolence is a commitment to live through the powerful combination of compassion, fierceness, and courage, with an uncompromising willingness to stand for truth. Join Miki Kashtan for this exciting and informative course to learn how to practically embrace nonviolence.