Before you make a request you can connect fully to a time when your need was met. Notice how your request feels and sounds different from this place of aliveness. Excitement about meeting a need implies confidence and trust about moving forward together. Offer an invitation to find strategies that work for both of you.

We're more likely to sacrifice trust, connection, and relationship quality when (1.) We use NVC to focus on being seen, understood, heard, or meeting our own needs in a way that eclipses our view and understanding of others needs; (2.) We don't clearly examine our intentions; and (3.) We use the NVC form so rigidly that it becomes difficult for others to connect with us authentically.

Reveal what’s in your heart before asking a question to help build trust, especially if you're in an authority figure. Otherwise, your question may sound like a demand, blame, trap, intrusion or accusation, and it may elicit a defensive response. If you get a "question" like that, give them empathy. Read on for reflection questions to see how our revealing and our withholding impacts our...

Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more...

When people get hurt or harmed, how can we restore trust, safety and connection in the community? A restorative approach which focuses on who got hurt and how can we restore it? Rather than whose fault is it and how can we punish them?

Try this four step exercise for making connection requests to support understanding, and to learn what effect your words had on the listener. In this exercise you'll choose a situation where you have clarity about what outcome will really work for you (your solution request), but where you imagine your desired outcome may not work for the other person, and/or are not sure there is sufficient...

Trust, flow, information sharing, and learning is reduced in conflict. Conflict can indicate incapacity in at least one of five systems that every group, community, or organization needs to function. Attending to conflict at systems-level helps reduce over relying on momentary connection that isn’t anchored in decisions about what comes next. When there's enough agreed upon systems within...

In a "power with" consciousness you're aware of, and responsible for, your needs and values while considering and hearing others needs. Whereas regarding someone with earned authority, you trust her capacity and discernment is based on her experience and expertise. Read on for signs of when you are slipping into power under, power over, or power with, and how that fits with earned authority.

Here's an inspiring story of one citizen (the author) who faced a police officer and judge in court to contest a transit ticket... and inspired structural changes in the way one aspect of New York City transit operates. She inspires change with her application of empathy for self and others, acknowledgement, connecting requests -- and an inspiring vision of understanding, shared reality and...

Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.

There are three things you can do to sort inner conflict and make doable, sustainable agreements with yourself. This capacity can build trust with yourself to follow through, and to develop diverse and creative solutions -- thereby increasing confidence and ease.

Sometimes we want to avoid placing our love and trust in someone, to protect our hearts and our life energies. And so there are deeper questions that we can use to check whether we're in relationship with someone who doesn't have capacity to be in relationship with us (eg. “Do I have a sense of mattering in this relationship?”). Read on for more questions we use to assess our empathy and...

To tell the difference between empathy and investigation, watch for distinctions along four different dimensions: energy, subject, intention and trust. These distinctions can help us engage awareness and skill to meet your needs and respond to others’ needs in more direct ways. The more you meet your needs in conscious and direct ways, the more present you can be for others. Read on for more...

When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

Do you yearn to step forward in leadership, but know you're holding back? Clinical psychologist, organizational consultant, and speaker, Roxy Manning, PhD, shows us that more than external factors, its our internal beliefs and fears that provide the main barrier to moving forward. She does this by taking us through three myths of leadership, and weaves in anecdotes to illustrate how tapping our...

When asking for support from another, you are most likely to enjoy receiving that support when the person giving support is giving from the heart—from a place of joy or delight. Inviting them to say "no" is a way of encouraging an authentic response, a response you can trust more fully.

During this very moving session, you'll dive into Robert's exercises for supporting connection to your true self as opposed to your conditioned self.

Some of my core beliefs make experiencing gratitude difficult . For example, it’s difficult to celebrate others or myself when I think I have to prove my worth in order to be accepted. So much energy goes into proving myself, there’s little left for celebration.

Ask the Trainer: "Could you share a list of types of requests, with examples of each and a possible strategy for formulating requests in conversation?"

Even in the face of societal upheavals we can look for what's in our power to change. For example, we can participate in systemic change, and heal whatever we need to heal that which keeps us from living our values more readily. We can take the time to be present to those in pain, and to show up fully in our lives even when we feel stress. We can take strides to make a difference towards...