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  1. Engage Your Curiosity

    Engage Your Curiosity

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/8/2019

    Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

  2. Appreciation vs. Approval, Compliments or Praise

    Appreciation vs. Approval, Compliments or Praise

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/17/2019

    Trainer Tip: When we acknowledge our met needs, rather than labeling the other person as good or bad, we achieve a clarity of mind that deepens our connection to ourselves and other people.

  3. Creating Your Experience

    Creating Your Experience

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/1/2020

    Trainer Tip: Only after we connect to our unmet need can we make sound decisions that will transform our experience. For example, if you feel bored, connect to your unmet needs (eg. need for understanding the relevance, etc) and then look for strategies that will meet them (eg. ask the speaker how this topic relates to our lives).

  4. Taking Action to Change Our Experience

    Taking Action to Change Our Experience

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/24/2020

    Trainer Tip: With empathy, ponder one area of your life that you are unhappy with today. Consider whether you can take action to change the experience and meet your needs.

  5. Aligning Our Strategies with Our Values

    Aligning Our Strategies with Our Values

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/19/2020

    Trainer Tip: What do you value the most? Take a look at your actions and notice the values that your actions demonstrate (not what you want them to show, but what they do show), and see if they are in alignment.   Where there is a gap take steps to create actions that are in alignment with your values.

  6. Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

  7. Feelings Are a Response to Our Met or Unmet Needs

    Feelings Are a Response to Our Met or Unmet Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/5/2020

    Trainer Tip: Our particular needs and expectations in the moment, influences how we feel. So if you are feeling hurt, sad, angry, or disappointed, try to consider what your unmet needs are, and see if there are other ways you can get them met. Today, track how your needs affect your feelings.

  8. How to Hear Difficult Messages

    How to Hear Difficult Messages

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/9/2020

    Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

  9. Specificity Is the Key

    Specificity Is the Key

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/2/2020

    Trainer Tip: If you make a specific and doable request as soon as you notice your needs, you'll have a better possibility of getting them met. It's also more likely your request will support the other person to contribute to your life. Make at least one specific, doable request of someone today as soon as you notice your needs.

  10. Receiving Appreciation

    Receiving Appreciation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/20/2020

    Trainer Tip: Acknowledge that the person’s life has been affected by your actions and enjoy the feeling of warmth you have when you contribute to a life. Try verbally acknowledging how you feel when you hear that you have enhanced her life.

  11. Using Anger to Serve Life

    Using Anger to Serve Life

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/29/2020

    Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

  12. Getting Our Need for Love Met

    Getting Our Need for Love Met

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/14/2020

    Trainer Tip: List specific things that would signify love to you. Based on who the other person is and who you are, how could your need for love be met? Being specific is important. General statements, such as “I just want you to love me” or “I would like you to be more attentive and listen to me more” won’t work. (S)he may already think (s)he is attentive. What would being attentive look like to you? And how will he know if (s)he’s been attentive enough?

  13. The Top Five Deal Breakers in Relationships

    The Top Five Deal Breakers in Relationships

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/15/2020

    Trainer Tip: When considering your "deal breakers" consider what you want from a relationship rather than how it will look. For instance, maybe my need for abundance can be met by someone who is independently wealthy, so he doesn’t have to “have a good job”. When you shift your focus from strategies to needs, you may be pleasantly surprised what the universe brings. Read on for more.

  14. Setting Goals for the New Year

    Setting Goals for the New Year

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/10/2020

    Trainer Tip: What are your goals, hopes and dreams? For greater success it’s important to make your goals concrete, specific, and focused on what do you want (rather than what you don't want).

  15. Giraffe Consciousness

    Giraffe Consciousness

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/17/2020

    Trainer tip: Why do NVC practitioners sometimes use the giraffe as a metaphor for NVC consciousness? What can it help us understand about NVC consciousness? Read on for more.

  16. The Jackal as a Teacher

    The Jackal as a Teacher

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/26/2020

    Trainer tip: Why do NVC practitioners sometimes use the jackal as a metaphor in the NVC world? What can it teach us? Read on for more.

  17. Tragic Expressions of Unmet Needs

    Tragic Expressions of Unmet Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/4/2020

    Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

  18. Empathy, a Potent Healer

    Empathy, a Potent Healer

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/13/2020

    Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

  19. Stimulus vs. Cause

    Stimulus vs. Cause

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/22/2020

    Trainer tip: Notice how the exact same actions can stimulate different feelings depending on if your needs are met or unmet. So while what people say or do is the stimulus, the actual cause of our feelings comes from our met or unmet needs. Read on for more on this.

  20. Moralistic Judgments

    Moralistic Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/10/2020

    Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.

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