Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

Trainer tip: Empathy is about being present to a person’s feelings and needs. It is acknowledging another’s experience, not necessarily agreeing with it. If you have a different opinion than another, empathize with her first. Then, state your feelings and needs with regard to the situation.

Trainer tip: Whenever we judge someone else in any way, we create a barrier and distance between us and the other person. Instead, consider shifting from judging other people to awareness of how their behavior affects your feelings and needs. This can make a profound difference in your ability to live peacefully. Read on for more.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Here's a brief anecdote showing how one woman was able transform a situation, where a man was about to assault or rape her. She responded in a creative way that lead them both to see each others' humanity -- navigating them both to safety. As part of her ingenuity he ended up spending the night in her house, in another room.

Trainer tip: Do you have behavioral patterns that block intimacy? When we are feeling our most vulnerable, we often want intimacy but also tend to keep it at bay. Acknowledge your need for intimacy, and find people you can trust to love you as you are.

Recalling Krishnamurti, Marshall referred to the capability of distinguishing observation vs observation mixed with evaluation as "the highest form of human intelligence." Read on for an exercise to help practice the skill of observation in combination with mindful walking.

Listen and learn how to: Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment). Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc. Create a value-based training proposal (with different service and product...

In listening to what our emotions tell us, and embracing what we do not know, we begin the path of courage. Even though our culture tells us not to, revealing our imperfections is where we can deeply connect. Living our lives more courageously honest, can shift us towards inspiring one another. Read on for how some people experienced this in coming together to transform one woman's heroine...

Trainer Tip: Make a clear, conscious decision about what’s important to you, and then live from that place. This can support you to become less attached to being likeable or accepted, And less affected in a way you don't want, by others opinions of you and your choices. This can further support you to live in integrity.

Trainer Tip: When you make a request of someone, you don't diminish your relationship; you enhance it. If you receive a "no" to your request, consider brainstorming a different strategy that would meet your needs. It isn’t a sign of weakness to clarify what you would like. It helps you commit to living a full and joyful life. Look for opportunities to clarify your requests.

Trainer Tip: Notice where you're judging or blaming people for not meeting your needs. Strive instead to notice and name the related feelings and needs longing to be met. Ask a question to check with the other person about what they want and need. This can open up the conversation towards mutually beneficial solutions.

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking...

How excited do you get about connecting with people who are proving themselves right and who act like they know it all? Do you prefer the company of not-knowers who are in awe of the mystery of life and exploring with humility and innocent curiosity? Masking our vulnerability in not-knowing can point to deep wounds inside us, where perhaps the common denominator is our desire to prove our worth.

Yoram Mosenzon suggests that when we make positive language requests, we tell people what we want. We give them an image of what would make life more wonderful. What we usually do is tell people what we do not want. This tends to create resistance.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

In a workshop, a hesitant white neurodivergent man faced a triggering reaction from a Global Majority transgender man. Uncovering their backgrounds, the facilitator addressed family dynamics and exclusion. A repair exercise fostered empathy, challenging assumptions and emphasizing the importance of equitable facilitation for a richer group experience.

Trainer Tip: When in a conflict that doesn’t seem to have a solution being aware of your needs, and then being creative and flexible about getting them met, can go a long way to coming up with creative solutions that work for everyone.

Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet...