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In this audio recording, Sylvia Haskvitz, veteran CNVC Certified Trainer, offers an in-depth discussion of the Nonviolent Communication process of empathy.

Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are:

• A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter
• A father examines how to repair a conversation with his daughter
• A woman explores her "should" thinking about her financial stability, her job and grief regarding her husband's death
• A woman connects to her deeper needs that arise with the statement "I should do my taxes"
• A woman perceives that she has conflicting needs for family harmony, relaxation and comfort when deciding whether to spend holiday time with stepchildren

If your life is fraught with "shoulds," this resource will support you in translating them into needs and, in some cases, to let them go entirely.

Many of us blame other people for our feelings but our own state of needs is the true cause. In this powerful audio, Sylvia teaches you how to manage your emotions in challenging situations and demonstrates the process of Screaming in Giraffe.

Trainer Tip: Could you tell me something I do that meets your need for love?

This audio training with expert trainer Rita Herzog explores the NVC alternative to family relationships: stay grounded in your own needs and values so you are able to reach out with empathy to family members.

When Rita first learned about silent empathy she didn't know how soon she'd try it out. She was visiting her daughter and making comments about her life, analyzing her behavior, giving her unsolicited view on everything.

In this prerecorded telecourse, Raj Gil uses an interactive dialogue and proven exercises to help you develop a profoundly healthy response to anger, right in the moment.

This exercise is most often the first activity in a beginning level workshop after the usual logistics/history/check-in. Penny Wassman experiences it as an opportunity for people to build connection with one another.

Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And the difference it makes in healthcare.

Trainer Tip: "I often hear people say that someone did something because of a need for control. Control is actually a strategy that is often confused with a need."

In this prerecorded telecourse, Miki Kashtan uses an interactive dialogue to address some of the most common questions among new NVC facilitators and trainers.

In this telecourse recording, expert trainer Miki Kashtan will help you uncover what prevents you from making requests for everything you want without fear. The class includes daily practices for requests skill building.

Gain support for bringing NVC consciousness to your workplace, increase your facility for effectively using NVC at work and transform your experience of work to include joy and greater connection with your colleagues!

Ask the Trainer: "Can you share stories of transforming group conflict, or is NVC strictly intended for 'one-on-one' work?"

Ask the Trainer: "A participant in our beginners' NVC practice group asked the co-facilitators if there was a confidentiality agreement that was typically used in NVC practice groups?"

Ask the Trainer: "I'm practicing with 'transforming the pain of unmet needs into the beauty of the need.' In identifying my unmet needs, I come up with 'fairness.' However, fairness isn't on the needs list! I'm wondering what needs might be underneath 'fairness.'"