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Yoram Mosenzon suggests that when we make positive language requests, we tell people what we want. We give them an image of what would make life more wonderful. What we usually do is tell people what we do not want. This tends to create resistance.

Duke Duchscherer shares that Restorative Circles have the ability to transform relationships. Groups may start with feelings of worry, anxiety, fear, anger, and even hatred. The dialogue process supports a shift to more ease, connection, and trust.

Building relationships happens through dialogue and understanding the deeper meaning behind the words spoken. It’s about active listening that focuses on feelings and needs so you may truly comprehend the speaker’s message. In this video, Duke introduces two components of communication and how the restorative dialogue process supports mutual understanding.

Hearing "no" can bring emotional pain, but it can be delivered in a way that minimizes discomfort. We can find the gift in the request, express feelings and needs instead of saying "no," and offer an alternative solution that supports all parties. This approach fosters honesty, respect, and understanding, while setting boundaries if necessary to protect oneself. Clear communication reduces the likelihood of conflict.

Sylvia Haskvitz shares NVC basics to help you improve understanding and connection in communication.

NVC trainers discuss intrinsic needs in addiction and its alignment with 12-step programs.

Ask the Trainer: Dealing with judgments about you when the speaker's true unmet need is hidden.

Ask the Trainer: "Fairness" isn't on the needs list. What needs might be underneath it?

Ask the Trainer: Exploring how unconscious motivations influence the needs we identify and express.

Miki Kashtan reveals how choice is always available, no matter the situation or circumstances.

Exploring ways to stay compassionate and connected when someone seems angry or controlling.