Veteran CNVC Certified Trainer, Sylvia Haskvitz, reviews the key distinctions (sometimes referred to as the key differentiations) in Nonviolent Communication.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Kelly Bryson and Christine King engage in a role play about how to stay connected to a friend whose persistent jackal voices tell her that she is worthless and her life is hopeless.

Do you want to befriend your needs and live without shame about them? Would you like to increase your inner freedom by letting go of attachment to outcome? Join Miki Kashtan to learn skills and practices that will enable you to want fully without attachment.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Trainer Tip: Have you ever noticed how often we back up when we find ourselves in a conflict? Or how much we try to pull away when someone is angry or in emotional pain?

Trainer Tip: "Sometimes we are dissatisfied in our primary relationship, yet the thought of making a change is scary, so we stay in it. Sometimes we think we're afraid to learn the truth, so we don't ask direct questions."

Often when someone else does something we don't like, it's easy to blame the other person. After all, we have all been trained to focus on fault when needs are not met. What can we do to shift that pattern?

Ask the Trainer: “I heard a trainer say once that the ‘to be’ verbs aren’t really needs, such as to be heard, to be understood or to be valued. Can you help me understand why not?”

Ask the Trainer: How do I respond to people who believe that consequences are necessary to change behavior?

Ask the Trainer: My question is about wanting to empathize more with my husband. Sometimes we connect very deeply, other times he slips back into "jackal talk..."

In this stimulating audio recording, Stephanie Mattei covers several "hot" parenting topics such as: boundary issues, strategy resilience, how to shift your right/wrong mentality and understanding the concept of fairness. While unraveling these topics, Stephanie intersperses some practical neuroscience around brain regulation and brain-wise conflict prevention.

This holiday, shift your focus from what disappoints you to the true whisperings of your heart. Compassion is an inside-outside process. In this telecourse recording, you will experience four simple tools for savoring your own precious needs, allowing you to experience greater compassion and harmony this holiday.

The human needs that we all share are the foundation of the Nonviolent Communication (NVC) process because it is in connecting to needs that we find inner freedom, empowerment and compassion.

No one likes demands. Do you want to have access to choice when requests or demands come your way? Join CNVC Certified Trainer Arnina Kashtan as she provides tools to free yourself from the submit/rebel dynamic.

Does unworthiness keep you from expressing vulnerably and honestly? Afraid of being "found out?" Join CNVC Certified Trainer Arnina Kashtan as she explores this topic with a workshop participant to discern stories from needs, recognize the tension between self-acceptance and personal development and sit with the discomfort of self-acceptance.