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The focus of this 6-session class is on shifting the intention of your teaching from how to why while embodying the principles and practice of NVC every step of the way - from planning to delivery. The methodology Miki offers is to start with understanding what the people in your audience face in their environment, continue with what they might want to learn and how NVC principles can provide them with what they want, and end with how you can frame the principles in a language and context that speak to your audience’s familiar experience. 

How do you know when you’re projecting disowned parts or replaying old relationship dynamics? It’s hard to know for sure, but if you find yourself upset or shutting down and unable to have a dialogue in which you can speak clearly about your feelings and needs and empathize with the other’s feelings and needs, there is likely a projection. The stronger your reaction, the more likely you are projecting.

Sometimes there are moments when empathy has no effect at all on one another.  Why?  One reason could be that our brains maybe less receptive because of unseen forces that affect our nervous system and relationship to others...

Sometimes there are moments when empathy has no effect at all on one another.  Why?  One reason could be that our brains might be less receptive because of unseen forces that affect our nervous system and relationship with others.

During this course, you'll deeply examine this process of blending and integrating your inner and outer selves. Not only will you explore various states of being, such as defensive / protective and being / essence, you'll delve into the primary levels of relationship: to others, to the world and to life,  acquire tools for transforming resistance into unconditional acceptance, and much more.

We each hold an internal model or set of expectations about how caring and comfort could be accessed in relationship. The ability to reflect upon and challenge our own dominant model of perceptions, beliefs, and behaviors --and to experience discomfort and vulnerability-- is a key feature of "security". If not, an "attachment reactivity" arises -- where sense of insecurity, separateness, and belief that love, and acceptance can't be trusted nor accessed reliably. Thus change would require intensive support. Here's a guide to help you reflect and access change.

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

Want to increase diversity, plus improve group dynamics and group functioning? There are things you can do to make NVC settings more welcoming to people of color. Learn more about how to use NVC; attend to impact; help the community understand and demonstrate more awareness; factor in historical context; engage; create a more inclusive climate; and more!

Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

Trainer Tip: With empathy, ponder one area of your life that you are unhappy with today. Consider whether you can take action to change the experience and meet your needs.

Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way.

Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer Tip: If you make a specific and doable request as soon as you notice your needs, you'll have a better possibility of getting them met. It's also more likely your request will support the other person to contribute to your life. Make at least one specific, doable request of someone today as soon as you notice your needs.

Trainer Tip: List specific things that would signify love to you. Based on who the other person is and who you are, how could your need for love be met? Being specific is important. General statements, such as “I just want you to love me” or “I would like you to be more attentive and listen to me more” won’t work. (S)he may already think (s)he is attentive. What would being attentive look like to you? And how will he know if (s)he’s been attentive enough?

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.

The less blame and criticism, the easier it is for others to hear us. From this perspective, it’s in our best interest to come from curiosity and care. This way differences can bring us together and help us know one another. The more mutual understanding, the easier it is to work together and find creative solutions. Read on for more on this, with a story about how a black man inspired 200 members of the KKK to leave the organization.

Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.