Yoram Mosenzon shares that the role of a mediator is often misconceived as solving conflicts, which can create stress and exacerbate the conflict. Instead, the true essence of mediation is about remaining untriggered, understanding the pain of the conflicting parties, and facilitating communication.

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

We only have this decade to make radical changes to avert crossing over into an unlivable Earth. What's essential is a critical mass of people with capacity to respond to many enormous, daunting social-environmental challenges. This means on a wider scale, responding to conflict, fear, hate, injustice and violence with the ability to see our commonality underlying our differences. And to feel...

The purpose of boundaries is to prevent harm to yourself and others. You decide what you are available for and what you are not. Boundaries are a clear expression of limits that keep your heart open no matter what.

Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously...

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

Sylvia Haskvitz uses 20+ years of experience to introduce the core concepts of Nonviolent Communication, leaving you grounded in the basics and ready to make transformative improvements to the quality of your communication.

The focus of this 6-session class is on shifting the intention of your teaching from how to why while embodying the principles and practice of NVC every step of the way - from planning to delivery. The methodology Miki offers is to start with understanding what the people in your audience face in their environment, continue with what they might want to learn and how NVC principles can provide...

Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or...

Trainer Tip: The question is not what other people think of you, but what you think of yourself. Who are you, really? Take a moment to consider what you value.

Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

Trainer Tip: When we connect our feelings to our needs, we put ourselves in a postion to get our needs met and mourn when they aren't met. Here's a practical tip you can practice daily to improve the quality of your life.

Trainer Tip: Let's start an abundance movement! We get great joy from contributing to others lives and allowing them to contribute to ours, let's not let fear get in the way.

Trainer Tip: When do we move from using the formal 4-step process of NVC to a more idiomatic, natural-sounding expression? Whenever we're ready!

Trainer Tip: NVC asks us to be aware of our needs and discomfort is evidence of an unment need. However focusing on ourselves when we're uncomfortable isn't always the best choice.

Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

Jim and Jori Manske offer insight into blame, how it arises and how do we handle being blamed and our own blame of others.

Listen to the Universe is a fun group exercise to explore how we focus our attention and interpret what we experience.