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Trainer Tip: Mindfulness, focusing on what's happening now, is the foundation of Compassionate Communication. The more present we are, the greater the chance we will be aware of our needs and meet them, thus the greater opportunity for joy. Connect to your feelings and needs at least four times today. Notice how differently you conduct your day when you are mindful.

Sometimes I hear people say things like, “I didn’t do Compassionate Communication this week.” Or “I tried Compassionate Communication when I was arguing with my wife last week.” Compassionate Communication is not a thing to do, or to pull out of our bag of tricks once in a while. Compassionate Communication is a consciousness of valuing everyone’s needs and of valuing connection more than being right, winning or protecting ourselves. It is a way of living.

Roxy Manning suggests that in navigating a situation where accusations of racism and a white savior complex arise, the facilitator emphasizes the distinction between intention and impact. Acknowledging the pain of the aggrieved person, the facilitator clarifies that racism is about impact, not necessarily intention. Encouraging a focus on the impact first, the facilitator invites understanding of the internal and systemic levels of the experience. Despite the person's insistence on their intention, the facilitator remains firm in prioritizing the discussion of impact. The goal is to create a space for acknowledging and addressing the impact before delving into intentions.

Yoram Mosenzon shares that the role of a mediator is often misconceived as solving conflicts, which can create stress and exacerbate the conflict. Instead, the true essence of mediation is about remaining untriggered, understanding the pain of the conflicting parties, and facilitating communication.

Many of us blame other people for our feelings but our own state of needs is the true cause. In this powerful audio, Sylvia teaches you how to manage your emotions in challenging situations and demonstrates the process of Screaming in Giraffe.