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Reveal what's in your heart before asking a question to help build trust, especially if you're in an authority figure. Otherwise, your question may sound like a demand, blame, trap, intrusion or accusation, and it may elicit a defensive response. If you get a "question" like that, give them empathy. Read on for reflection questions to see how our revealing and our withholding impacts our relationships with others and with ourselves.

Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more authenticity, understanding and trust.

Speaking the truth creates congruence, which creates trust, facilitating understanding and cooperation. Without truth there is no growth in our relationships and community. If this is true, then what keeps us from speaking our truth?

Working for racial justice is a shift in perspective—a shift in understanding and empathy that leads to a change in our actions: to listen instead of talk, to follow instead of lead, to yield rather than dominate. And to accept that I will continue to mess up. Part of working to undo racism is having the humility to know when our own understanding is limited. Read on for more this, and how it relates to meditation -- plus personal and collective liberation.

In healing reactivity try identifying your most common complaints, wishes, or requests. Or when you tend to defend, justify, get angry, or protect. Find the tender needs. You can recall when you experienced deep nourishment of that need. Several times a week nourish your tender needs. Be clear about the strategy to address needs by answering key questions. Read on for more.

Most reactivity in intimate relationships comes from a lack of confidence in maintaining intimacy, autonomy, or security. What may help is naming what's happening, interrupting shame, and anchoring or reassuring yourself. You can also reflect on the effects of acting from reactivity. Knowing what helps center you, ask your partner to do or say specific things that might help. Read on for more.

When someone wants to speak angrily about another, do you want to move away, try to calm them, argue, set a boundary, or offer empathy? What supports you to stay self connected? You can set boundaries regarding listening so that you're less likely to defend the other party, or attempt to talk your friend down from their judgments, thereby escalating the situation. Disagreements can also ignite curiosity and celebration. Read on for more.

Giving feedback across a differences in culture, race, and power isn't something that we have to do -- but we can choose to do it for our own liberation, if we want. And if we choose that path, impact delivered well can invite caring for all needs and increase capacity to learn. This is the exacting, rigorous work of speaking about impact without attributing anything to the person whose actions resulted in the impact. Read on for part 1 of 2.

When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships, and to decrease our loneliness when together.

If we are to transform the existing social order, and shift to a mode of liberation for all, we'll need to look at our own participation in it. This includes how much we are able to focus on keeping our hearts open; speak to impact without attributing intention; and retain a humility that includes our systemic context. Read on for "how to" when we are in a position of less power.

When someone expresses upset about our actions, and we focus on our intention being seen and understood (e.g. "I didn’t mean to hurt you”) it doesn't support the speaker in being heard more deeply with care. Here we'll explore this dynamic in a way that supports more clarity and the possibility of greater personal liberation. Read on for more.

To help you stay connected to yourself and the other person when in challenging discussions about COVID-19 vaccines or other hot issues, without labeling others as reactive or otherwise, you can begin by tracking signs of your own reactivity to bring mindfulness onboard, then shifting your attention to universal needs; and asking to connect about it later. Read on for more.

In the "obnoxious stage" we care for our needs in a way that doesn't respect others' needs. In the "emotional liberation" stage we fully care for others' needs as much as our own—while being free of fear, guilt, shame, or obligation. Often NVC training teaches us how to achieve the latter stage without the former. For greater compassion we can be more rigorous in how we talk about “responsibility", impacts and interdependence.

With practice we can prevent reactivity from overtaking and harming: notice signs of reactivity, bring compassion to it, see reactivity as the misperception of threat and a distortion of what's happening, plus engage and pursue connection and the clarity to weaken reactive impulses. In taking responsibility like this overtime, you can live from your values and from care. And life can get easier for you and others around you.

Notice when you start to defend. Is your body tensing up? Feeling desperate for the other to understand you or your intentions? Find yourself explaining your behavior, giving all the good reasons why you did what you did? Trying to convince the other of your good intentions? If so, ask yourself: “Is this what I want to be doing right now? Is this really helping?” then practice one of these eight options.

To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.

Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility, respect, empathy or care (even when reflecting).

When outraged or resigned over polarized issues, pause to ask yourself who may be benefiting from this conflict? What are we not paying attention to that’s even more important? What matters most? Am I being distracted away from something more important? What do I really want? Where can I choose to focus attention and action for the wellbeing of all life on the planet (which is also my wellbeing and the well being of those I love)?

You may want to shift power dynamics in intimate and family relationships -- especially if there's longstanding, unprocessed hurts. Reflect on where, when and with whom you tend to enter reactive “power over” patterns. Explore the feelings and needs that are up for you in those contexts. Imagine other ways that could meet your needs in, or before, those moments. In this way, in similar situations you can have more access to choice.

Finding your power in seemingly powerless situations doesn't mean denying what happened, your feelings, your needs, nor the behavior of others that didn't meet needs. It does mean reexamining those situations with the intention to compassionately look for your contribution and for clues to your hidden perceptual biases. Read on to learn about about finding these clues, and more.