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Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Trainer Tip: Make a clear, conscious decision about what’s important to you, and then live from that place. This can support you to become less attached to being likeable or accepted, And less affected in a way you don't want, by others opinions of you and your choices. This can further support you to live in integrity.

Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

Instead of wondering, invest time today to ask at least one friend your friendship enhances her life. Such clarification can deepen the connection.

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us clarify what kind of a response you’re looking for?”

Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are:

• A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter
• A father examines how to repair a conversation with his daughter
• A woman explores her "should" thinking about her financial stability, her job and grief regarding her husband's death
• A woman connects to her deeper needs that arise with the statement "I should do my taxes"
• A woman perceives that she has conflicting needs for family harmony, relaxation and comfort when deciding whether to spend holiday time with stepchildren

If your life is fraught with "shoulds," this resource will support you in translating them into needs and, in some cases, to let them go entirely.

Trainer Tip: When we express frustration without blaming others and by clarifying our own needs and requests, we diminish the possibility of hurt feelings and separation in our relationships. So next time you feel very agitated or angry, rather than implying the other person is wrong or at fault, try the following: own your feelings, make a specific request, and rather than implying they need to give up their needs focus on your needs.

Inbal clarifies the difference between needs and strategies, and why the distinction is important in our parenting role. She offers two questions to ask yourself if you're not certain whether something is a need or strategy.

CNVC Certified Trainer Shantigarbha Warren offers a report of his recent NVC training trip to Israel/Palestine, India and Sri Lanka and clarifies how NVC can support social change in three very different contexts. Included is an exercise, based on Gandhi’s teaching.

CNVC Certified Trainer Miki Kashtan clarifies the distinction between empathy and sympathy.

Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

Developing our own teaching exercises is a powerful consciousness-building process that eventually helps us clarify our own way of learning and to develop our unique style of teaching.

For effective dialogue clarify your needs, boundaries, and requests beforehand. Setting boundaries is telling someone what you're going to do in order to meet or protect needs for yourself or others. Whereas with requests, even if you have preferences, you still hold open curiosity about strategies to collaborate with others in meeting needs. Read on for more.

Sylvia Haskvitz offers a practical and effective approach to making requests. Learn the two questions that can clarify your motivation for making a request, three ways to discern a request from a demand, and five possible reasons for meeting requests.