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Trainer Tip: Mary shares an experience about accepting responsibility for her actions and how that lead her to greater choice and freedom.

Trainer Tip: It's up to us to get our own needs met. Mary offers some encouraging tips to do just that!

Miki explains the distinction between the language and the underlying consciousness of NVC, and the pitfalls of failing to do so.

Miki will take you step-by-step through four vital systems that support radical collaboration and foster meaning. You’ll learn how to design a decision making process, create clear statements of intent, and create a process for resolving conflict.

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.

Trainer Tip: If we're deflecting an appreciation or letting it expand our ego, we're missing a chance to truly connect to what's important. A more satisfying way to receive appreciation is to connect to how we've contributed to another person’s life, rather than our own.

Trainer Tip: Notice an opportunity today to use honesty as a means to connect with someone else. Consider what type of honesty might stimulate pain in others.

Trainer Tip: What do you value the most? Take a look at your actions and notice the values that your actions demonstrate (not what you want them to show, but what they do show), and see if they are in alignment.   Where there is a gap take steps to create actions that are in alignment with your values.

Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

Trainer Tip: If you make a specific and doable request as soon as you notice your needs, you'll have a better possibility of getting them met. It's also more likely your request will support the other person to contribute to your life. Make at least one specific, doable request of someone today as soon as you notice your needs.

Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

Trainer tip: When you tell yourself that you have to do something, you're more likely to disconnect yourself from the needs you’re trying to meet, and also diminish the joy in your life. Instead, experiment with translating your “shoulds” and “have tos” into the need you are trying to meet.

Trainer tip: Empathy is about being present to a person’s feelings and needs. It is acknowledging another’s experience, not necessarily agreeing with it. If you have a different opinion than another, empathize with her first. Then, state your feelings and needs with regard to the situation.

Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.

Trainer tip: If you have a goal, want to be a "success", or want to do "your best', define what that would look like, and how much. Identify one goal and one thing you can do today to achieve that goal and do it.

There are endless ways to meet our needs. Conflict occurs when we argue over strategies. When we actively value everyone’s needs, we foster openness and deeper connection in our relationships. Today look for opportunities to focus on needs in order to resolve an issue with at least one person.

Instead of wondering, invest time today to ask at least one friend your friendship enhances her life. Such clarification can deepen the connection.

Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

Trainer Tip: Changing your thoughts can change the way people experience you. Just for today, see if you can notice when you have judgmental thoughts about yourself or other people. Then look to translate those thoughts into your feelings and needs. Read on for an example of how this works.