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Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

• Explore how gender power dynamics impact everyday interactions
• Learn how to navigate these complexities with curiosity and compassion
• Gain the skills to build inclusive personal and professional environments
• Contribute to a world where every voice matters!

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.

This Introduction to NVC Mediation provides a conceptual overview and experiential taste of the NVC mediation learning model developed by John Kinyon and Ike Lasater.

What's really going on underneath the surface when we bring or encounter blame, judgements, pain -- and thereby the inability to empathize, be present, attuned, or responsive?  Why does this happen even if one or more people in a relationship dynamic is working hard at bringing in an NVC response? This article addresses these and more questions from the perspective of how our brains are affected in our relationships.

Trainer Tip: There's often a large gap between what we experience, and the story we make up about it. Noticing how our judgments and assumptions cloud our observations can be critical to creating a connection with others and maintaining a Nonviolent Communication consciousness.

When it comes to how you're achieving your goals, notice what you value. Is achievement coming at others' expense? Where is your sense of worth and validation derived from? Do other people in some way set the bar that you strive to surpass? Without comparing to other people, what does success mean to you? Read on for a related story.

 One of the key challenges of engaging in dialogue in the workplace is that – while we are all equally human – the norms of the workplace make honest and open dialogue challenging, especially when power differences are present. This course offers a plethora of considerations and tips designed to allow you to humanize your relationships at work, focus on your common goals, and bring more collaboration and goodwill to your team – and beyond.

Trainer Tip: While everyone's feelings are a result of their own met or unmet needs it's still important that we take responsibility for our actions. This means acknowledging when our behaviors are a stimulus for another's pain, and expressing regret -- to support our own needs for care and consideration. In the process, taking responsibility where it's due in this way can enhance and deepen our relationships.

Please join us as we take a look at what disrupts our joy during the holidays… and discuss the delicious possibilities that abound when we declare our intention to "Greet the Holidays with an Open, Joyful Heart."

Given all that we are facing today as a society and a species, amongst some of the things we need is a well nourished heart. To nourish our hearts we need to discern where to wisely put our attention. Here are three practices to reclaim your attention, and replenish your reserves, so that you have the inner resources to do the work that is calling you. They are: train the mind, nourish the heart, and stay connected to purpose.

When you or anyone is upset, what could underneath the trigger?  There may be more than is immediately visible.  This article invites us to explore what it looks like to inquire deeper, take self-responsibility, examine our assumptions, attachments, interpretations, and "certainties" that could be hidden behind the needs that are aching to be attended to...

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Join Miki as she covers a lot of territory, defining leadership, helping us lead when we're not in the leadership chair, showing us how to have power in every moment and engage our fear instead of let it run us. Get some powerful leadership tools you can put to use today.

Trainer tip: Be aware of your inner jackal chatter today and make a commitment to listen for the underlying needs they are trying to tell you about.

Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of really hearing you. Here are a variety of ways to approach this simple strategy.

Trainer Tip: Even if we don't agree, acknowledging others' realities can help demonstrate that we're including their feelings and needs in the conversation. Creating space for your reality and theirs can also bring a sense of connection, understanding, inclusion, abundance and fullness in life. Try it today. Read on for an example.