Search the NVC Library

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Trainer Tip: When do we move from using the formal 4-step process of NVC to a more idiomatic, natural-sounding expression? Whenever we're ready!

Join CNVC Certified Trainer Dian Killian to find out how to speak up in a way that ensures you're heard, even in challenging situations.

Miki explains the distinction between the language and the underlying consciousness of NVC, and the pitfalls of failing to do so.

Listen and learn how to:

• Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment).
• Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc.
• Create a value-based training proposal (with different service and product options) based on the needs of each specific client.
• Structure meetings with potential clients to move agreements forward.
• Custom design any materials, activities and languaging for each client.
• Develop your own marketing materials to increase your outreach and build your business of sharing NVC

Ask the Trainer: “I heard a trainer say once that the ‘to be’ verbs aren’t really needs, such as to be heard, to be understood or to be valued. Can you help me understand why not?”

In this audio recording, Veteran CNVC Certified Trainer, Sylvia Haskvitz uses real-life situations to help us find more natural expressions of what is harmony with our hearts.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

Enjoy Dian's overview of the 4-step model and its application to the workplace. Learn how NVC can help you: generate intrinsic motivation… discover creative solutions… create greater accountability and buy-in…reinforce behaviors you like and change others… and experience a LOT more fun, joy and aliveness at work!

Listen to CNVC Certified Trainer Dian Killian guide and ease you into a more natural expression of empathy. This is a three person exercise. Listen in and then give it a try!

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

How do you repair a relationship when you've already said things you regret, and want to reconnect with explaining or defending yourself? Listen as Miki Kashtan offers two valauble tips.

CNVC Certified Trainer Miki Kashtan helps a man whose ex-spouse reacted strongly to his attempt at empathizing with her. Miki shows us how it’s possible to hide behind our empathic expression, creating less rather than more connection. She suggests instead that we be vulnerably authentic.

CNVC Certified Trainer Miki Kashtan shares how Marshall Rosenberg helped her see how unacknowledged fear can be misinterpreted as aggression and offers an elegant and simple strategy for changing this dynamic.