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• Make use of felt-sense and somatic awareness to support faster and deeper shifts in yourself and others
• Master silent empathy to give more ease and flow in your empathy guessing
• "Streetify" your NVC practice by learning how to make your NVC practice more fluent, colloquial, and "natural" and match the person you're speaking with
• De-mystify empathy guessing by learning to identify key linguistic queues
• Build an "emergency empathy" tool kit---with "quick fixes" for challenging situations by using each step of the model for maximum effectiveness
• Interplay both the NVC "mindset" (consciousness/intention) and the NVC "tool kit" for greater ease, fluency and effectiveness

Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

The highest leverage point for effective meetings is preparing with self inquiry. Before saying something, we can ask ourselves about who this is serving, what needs it serves to say it, if there is a request we want to make, how to make the request actionable, and more. If more people at meetings do this, it can reduce the overall number of tangents we experience at meetings.

Total inclusion is impossible: inclusion of all can often lead to exclusion of those who can't bear the behaviors of some. Many groups flounder and disintegrate because of too much inclusion. Limited resources and capacities may make it necessary to exclude. Keeping more coherent shared values and strategies may be another reason to place membership conditions so that what appears to be exclusion may give movements a chance to expand.

Trainer Tip: It's important to design requests to fit specific needs. Otherwise people may do exactly what you ask and still, your needs may not get met. Before you make a request of someone, notice if the strategy you are considering is likely to meet your needs. If not, consider making a different request that may be more satisfying to you.

• Transform and heal developmental trauma 
• Reclaim the parts of yourself that have been left behind
• Discover the difference between developmental trauma and PTSD
• Reawaken your heart to love

When someone expresses upset about our actions, and we focus on our intention being seen and understood (e.g. "I didn’t mean to hurt you”) it doesn't support the speaker in being heard more deeply with care. Here we'll explore this dynamic in a way that supports more clarity and the possibility of greater personal liberation. Read on for more.

Transform arguments with these steps: take responsibility for your mind, increase your capacity for discomfort, slow down, show up and remember your values, offer understanding, take risks, and speak from your heart. Learning new skills takes time, energy and effort. However, it’s entirely possible to radically shift the way we communicate. The key is patience, persistence, and taking it one step at a time.

Being heard is a core human need. But what if you don't like what the other person is saying: how do you hold onto your awareness of their humanity? Find out in this demonstration from Kathy Simon's course, Connect Across Differences.

This video with Jim and Jori Manske explores how to navigate polarizing conversations.

What is empowered speech and how does it link to interdependence? How do you speak in a way that increases the chances of being heard and creates space where individuals are more inclined to listen and act? In this excerpt from the 2021 course, Working Together for Change, Itzel and Kathy explore how to do this by integrating empowered speech, attuned speech, and a commitment to maintaining connections.