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Trainer Tip: What are your goals, hopes and dreams? For greater success it’s important to make your goals concrete, specific, and focused on what do you want (rather than what you don't want).

This exercise is most often the first activity in a beginning level workshop after the usual logistics/history/check-in. Penny Wassman experiences it as an opportunity for people to build connection with one another.

Trainer Tip: It can be painful spending our days pretending we’re not who we are. For example, we may try not to be passionate in our expression because if we think its “too much” for people. This can lead to trying to figuratively to squeeze ourselves into small spaces in life. Alternatively, we can choose who to share our passion with, and speak our truth to. Today, notice what you need and to work actively to meet your needs.

Trainer Tip: Autonomy is not a need, but rather a way of living. We always have choices in life, even if none of them appeal to us. Becoming aware of our choices and taking responsibility for them leads to greater joy and empowerment.

Listen to this interview with Gregg Kendrick and one of his clients to learn how to successfully introduce NVC into an organization that is unfamiliar with the concept. Gregg’s client, Dale Neikirk, will be sharing how NVC has supported and improved the results of his insurance company, through Gregg’s masterly facilitation.

Differentiation is being who you are in the presence of who they are. Its a process of connecting to and honoring your own experience, acting in integrity with your values, and engaging in collaboration with others to meet needs. If you're happier when you are not in an intimate relationship you may have developed your individuality but likely have difficulty with differentiation. Learn core skills and behaviors that support differentiation.

Ask the Trainer: "Can you share stories of transforming group conflict, or is NVC strictly intended for 'one-on-one' work?"

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."

Inbal answers a parent's question about praise and offers a perspective on how praise translates into the NVC framework.