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NVC Resources on Conflict

  1. Reconciliation & Healing of Interpersonal Pain

    Reconciliation & Healing of Interpersonal Pain

    Working with Marshall Rosenberg’s Four Part Process

    John Kinyon

    Audio · 2 hours, 5 minutes · 7/28/2010

    Experience John Kinyon's application of NVC Founder Marshall Rosenberg's 4-part model of reconciliation and healing, a model he developed over the course of decades of work with people around the world who have experienced the deep pain of violence.

  2. Join CNVC Certified Trainer Arnina Kashtan as explores interdependence, autonomy, valuing self and others, and power-sharing in your relationships. Free yourself to honor your longing for community, belonging, and love.

  3. The Empathy Factor in Workplaces Where People Thrive

    The Empathy Factor in Workplaces Where People Thrive

    (4 Session Course)

    Gregg Kendrick, Marie Miyashiro

    Multi-session Course · 4 - 6 hours · 9/10/2019

    How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

  4. Creating Collaborative Organizations

    Creating Collaborative Organizations

    Miki Kashtan

    Audio · 55 minutes · 5/31/2016

    Miki will take you step-by-step through four vital systems that support radical collaboration and foster meaning. You’ll learn how to design a decision making process, create clear statements of intent, and create a process for resolving conflict.

  5. Hearing The Yes Behind The No

    Hearing The Yes Behind The No

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/2/2021

    Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for everyone, hear the “yes” behind their "no".

  6. Transforming Complaint

    Transforming Complaint

    Jim & Jori Manske

    Trainer Tips · 1 - 2 minutes · 1/30/2021

    Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

  7. When Hearing A “No”

    When Hearing A “No”

    Demanding Versus Persisting

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 12/20/2021

    Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

  8. Getting Beyond Our Judgments So We May Connect

    Getting Beyond Our Judgments So We May Connect

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/26/2022

    Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

  9. Supporting a Culture of Collaboration

    Supporting a Culture of Collaboration

    (4 Session Course)

    Miki Kashtan

    Multi-session Course · 5 - 7 hours · 12/15/2022

    Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

  10. Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking we are truly empathic listeners.

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