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Robert Gonzales models compassionate ways to handle a volatile counseling situation effectively.

Trainer Tip: Asking for support may feel awkward and uncomfortable. In these moments, we may forget that everyone needs support. We may also forget that there may be many options available to us, even if what's available isn't our preferred source of support.

Raj Gil offers tools and dialogue to help you respond to anger with awareness & care in the moment.

Join CNVC Certified Trainer Jerry Koch-Gonzalez, Greg Rouillard and Certified Dynamic Governance (Sociocracy) Consultant John Buck for this six-session course recording to learn how to transform your method of meeting facilitation. Many NVC organizations have begun using sociocratic tools, including circle meetings and decision making by consent, with satisfying results.

When Dian works with managers, they often ask how they can manage others more effectively. She almost always asks them: how are you managing yourself?

This question applies to all aspects of life, both at work and at home. How are you: 1) gaining clarity around your needs; 2) managing your internal reactions; and 3) clarifying your requests before you open your mouth (or judge) others? This is why self-empathy – which Dian calls “self-management,” now a buzzword in business – is central to the practice of Nonviolent Communication.

Yet self-empathy is not always easy, especially if events in your life stimulate old, “fossilized” needs. These “fossilized” needs are often precognitive and connected to trauma, and as a result, “live” in your muscle memory. In order to fully release this “stuck” energy, it is necessary to engage your felt-sense while learning to empathize with your body and deeply connect with your younger parts.

Dian calls this process Somatic Self-Empathy (SEE).

Our brains often quickly categorizes things as good, bad, right, or wrong and then determines who’s to blame or praise. Maybe this  supports the illusion of order and predictability, thus provides a false sense of safety and reassurance. But its less effective in truly meeting our needs. By practicing "Living in the Observation," we can focus on reality, avoid unhelpful rumination, and find peace and empowerment in everyday life.

Ask the Trainer: Share a list of request types, examples, and a strategy for formulating them.

Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.