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NVC Resources on Conflict Resolution

  1. Mediating with a Group

    Mediating with a Group

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/29/2019

    Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

  2. A Deep Dive into the Art of Mediation

    A Deep Dive into the Art of Mediation

    (5 session course)

    Yoram Mosenzon

    Video · 5 - 6 hours · 10/30/2024

    CNVC Certified Trainer, Yoram Mosenzon has a vision… he sees mediation as a basic life skill that could be taught in schools starting at the age of three. He dreams of a world where all human beings have mediation skills to support understanding, cooperation, and connection when conflicts arise. 
  3. Avoiding “Right Fights”

    Avoiding “Right Fights”

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/5/2014

    Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

  4. When Hearing A “No”

    When Hearing A “No”

    Demanding Versus Persisting

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 12/20/2021

    Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

  5. Supporting a Culture of Collaboration

    Supporting a Culture of Collaboration

    (4 Session Course)

    Miki Kashtan

    Multi-session Course · 5 - 7 hours · 12/15/2022

    Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

  6. NVC and Social Change

    NVC and Social Change

    Alan Rafael Seid

    Audio · 1 hour, 24 minutes · 2/24/2012

    Listen to this telecourse recording with CNVC Certified Trainer, Alan Seid, to explore what is meant by social change in the context of NVC, and learn how Nonviolent Communication can be a powerful ally for creating social change.

  7. It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?

  8. Join CNVC Certified Trainer Arnina Kashtan as explores interdependence, autonomy, valuing self and others, and power-sharing in your relationships. Free yourself to honor your longing for community, belonging, and love.

  9. The Empathy Factor in Workplaces Where People Thrive

    The Empathy Factor in Workplaces Where People Thrive

    (4 Session Course)

    Gregg Kendrick, Marie Miyashiro

    Multi-session Course · 4 - 6 hours · 9/10/2019

    How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

  10. Creating Collaborative Organizations

    Creating Collaborative Organizations

    Miki Kashtan

    Audio · 55 minutes · 5/31/2016

    Miki will take you step-by-step through four vital systems that support radical collaboration and foster meaning. You’ll learn how to design a decision making process, create clear statements of intent, and create a process for resolving conflict.

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