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  1. In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

  2. Groups Tip Series: The Value of Groups

    Groups Tip Series: The Value of Groups

    Miki Kashtan

    Trainer Tips · 3 minutes · 07/06/2014

    Listen to Miki talk about the value of participating in groups, recognizing our inherent nature to do so, how industrialization has hindered our skills and the value of participating in a time when it's most needed.

  3. Avoiding “Right Fights”

    Avoiding “Right Fights”

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/5/2014

    Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

  4. Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

  5. Committing to Full Understanding

    Committing to Full Understanding

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/19/2014

    Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

  6. Connecting Feelings and Needs

    Connecting Feelings and Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/2/2014

    Trainer Tip: When we connect our feelings to our needs, we put ourselves in a postion to get our needs met and mourn when they aren't met. Here's a practical tip you can practice daily to improve the quality of your life.

  7. The Difference Between Needs and Requests

    The Difference Between Needs and Requests

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/30/2014

    Trainer Tip: Knowing the difference between what we need and what we want someone else to do about that need can have a profound impact on our relationships and our happiness.

  8. Persisting vs. Demanding

    Persisting vs. Demanding

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/21/2014

    Trainer Tip: Persisting without demanding is the art of what Marshall Rosenberg fondly called "Dogging for our needs." We can learn to not give up on our needs and at the same time, refrain from demanding they be met.

  9. Bringing the Topic of a Conversation Back to Your Needs

    Bringing the Topic of a Conversation Back to Your Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/16/2015

    Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

  10. Getting Past Our Judgments

    Getting Past Our Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/25/2015

    Trainer Tip: Using NVC as a tool to transform our judgments can revolutionize our perceptions and relationships.

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