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Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the spiritual being in everyone—even yourself.

We can use anger as an important signal to let us know that we perceive a threat to a universal need or value, directing our attention to something so that we can take effective action, and avoid harmful thought patterns. For example, instead of dwelling on a "should," focus on addressing unmet needs through boundaries and effective communication.

Here's a list of words that pose as feelings, but are actually interpretations of what you think someone is doing to you. They trigger defensiveness in another thereby preventing a connected dialogue. Behind each of these words are precious feelings and needs. This sheet includes ways to distinguish feelings from interpretations.

Anger and resentment can signal unmet needs. Through mourning those needs and practicing self-empathy, we may let go of blame, embrace reality, and reclaim responsibility for fulfilling our own needs. This process may lead to emotional transformation through conscious reflection, and a new outlook.

Anger, guilt, shame, and shutdown are often based on reactivity and “should” thinking. They narrow and distort perceptions, which can bring more suffering. So instead, feel them without resistance, nor acting on them. Bring clarity by naming your observables and thoughts, plus your underlying vulnerable feelings, needs and self-responsibility. Then mourn what needs were, or are, unmet. Only then choose what actions to meet needs.

When feeling unworthy, powerless, or afraid, we can hear others' comments as criticism, rejection, demands, limits, or attacks. Practice self-compassion, release attachments, and ask “How can I stretch the boundaries of who I believe myself to be, in service of love?”. Try replacing love with a word that inspires you (e.g. freedom, thriving, etc). Note answers that arise later. Or explore the question with a trusted person or in a journal. Read on for examples.

In this inspiring audio, Mary takes to a more profound level the traditional NVC self-empathy process of identifying judgments, feelings and needs, by adding a "wrapping" component.

Before entering a family gathering, set your intention to notice reactivity and make a plan for self-care when it comes up. It might also be helpful to imagine repetitive interactions and plan how you will respond; for example with a boundary, honest expression, empathy, or by taking a time-out for self-care. Remember your core values, intention, and how you are committed to showing up in the world.