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Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.

Read how an American Buddhist NVC teacher with Jewish roots reflects on how any dehumanization in the Israel-Hamas conflict can be used to justify all kinds of violence that can escalate for generations. With acknowledgment of the complexities, his desire is for us to bring in respect, dignity and peace -- for both Israelis and Palestinians. He emphasizes compassionate advocacy of all humanity amid the ongoing crisis.

Trainer Tip: Mary shares an experience about accepting responsibility for her actions and how that lead her to greater choice and freedom.

Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

Working on social justice and racial equity? If you include attending to white culture and privilege as part of that work, you'll reap important benefits. Understanding white culture — along with its embedded historical privileges — provides valuable insight into a larger system of inequity.

Trainer Tip: What is motivating your (in)actions? Are you doing something in the name of supporting deeper heartfelt needs, free of judgement or blame? Or are you bringing in consequences based on viewing the other person as having "bad behaviour"?

How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and minds, and trust the process.

Miki explains the distinction between the language and the underlying consciousness of NVC, and the pitfalls of failing to do so.

Trainer Tip: When we love a child there's a contribution we can provide in helping them go their own way successfully, in big ways and small.

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater connection, creativity, and well-being.