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Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Developing interpersonal relationship skills in congregations is integral to working with the conflicts that arise. These skills can be applied to any spiritual community.

Trainer tip: From the NVC perspective, everything someone says or does is either a “please” or a “thank you". In our culture, saying “thank you” usually involves an appreciation in the form of judgment or evaluation. Remember, whether we judge someone as good or bad, judgments and evaluations can create disconnect or tension. Instead, notice how their actions have enriched life, and what feelings it stimulated.

Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Watch this video with CNVC Certified Trainer Jim Manske to explore the practice of Self-Empathy through a different lens.  Included is a unique four-step Self-Empathy process that culminates in a focus of gratitude.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between response and reaction.

Learn to speak NVC using your own voice and increase ease and flow in all your personal and professional conversations. This 7-session telecourse recording with renowned trainer Miki Kashtan is designed to help you integrate NVC into all aspects of your life by gaining fluency in your practice of NVC and by embodying the principles regardless of the words you use. This course is based on intensive practice and coaching with real-life examples from participants’ lives.

Much like other asymmetric relationships (such as therapist and client), there are complications related to power dynamics that can arise with any NVC trainer having sex with a participant. For one, there's (counter)transference. And there's potential for things that may not move outside this asymmetric relationship -- such as projections where the participant, and/or the trainer, is guided by un-healed pain of their "inner child".