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Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

When avoidance coping or positive thinking sidesteps challenges, internal and external injustice and unrest also rises as we sidestep our values and integrity. It leaves us in sadness and distress. What's unacknowledged impacts ourselves and others undesirably. To live nonviolently we need to be in touch with what's real. With resonance we can more likely be with what's true, and trust our resilience and inner alignment.

This 6-session telecourse recording focuses on supporting people who work with children (e.g. parents, teachers, ministers, etc.) in applying the skills of NVC mediation in conflict situations that involve children.

Trainer Tip: You may find yourself assessing the relationship with someone just based on how they feel. Check in with yourself: How do you feel and what needs of yours are met when you spend time with someone? Consider whether this relationship is working for you. If it isn't, be specific about which of your needs are unmet. Notice if you can do anything to help meet them.

Empathy is a form of attunement. Empathy is giving your compassionate curiosity by guessing another’s feelings and needs. Consider how you live or relate to each of these 12 essential aspects of empathy. Some of them mention how we can offer empathy without abandoning ourselves, how empathy isn't always the best response, and how "Empathy can be offered when you disagree with another’s opinion, memory, or perspective."

Learn to speak NVC using your own voice and increase ease and flow in all your personal and professional conversations. This 7-session telecourse recording with renowned trainer Miki Kashtan is designed to help you integrate NVC into all aspects of your life by gaining fluency in your practice of NVC and by embodying the principles regardless of the words you use. This course is based on intensive practice and coaching with real-life examples from participants’ lives.

Ask the Trainer: "I am wondering what to do with a judgment that is expressed by someone about me. In these situations I can't find the unmet need they are expressing (other than perhaps significance)."

We each hold an internal model or set of expectations about how caring and comfort could be accessed in relationship. The ability to reflect upon and challenge our own dominant model of perceptions, beliefs, and behaviors --and to experience discomfort and vulnerability-- is a key feature of "security". If not, an "attachment reactivity" arises -- where sense of insecurity, separateness, and belief that love, and acceptance can't be trusted nor accessed reliably. Thus change would require intensive support. Here's a guide to help you reflect and access change.

Trainer Tip: It is true that we cannot fully understand other people until we understand ourselves. Gain understanding and healing through self-empathy within the Compassionate Communication process.

Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And the difference it makes in healthcare.