Browse by Topic

It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?

Ask the Trainer: "Can you share stories of transforming group conflict, or is NVC strictly intended for 'one-on-one' work?"

Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”

This article explores ways of starting and maintaining NVC study groups and practice groups. It offers recommended reading support materials and poses questions to consider for structuring and organizing the group.

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us clarify what kind of a response you’re looking for?”

Ask the Trainer: "A participant in our beginners' NVC practice group asked the co-facilitators if there was a confidentiality agreement that was typically used in NVC practice groups?"

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a caller who outlines a conflict between two people who are crucial to the cohesiveness of a dance troupe and asks, “What do you do when you see a conflict between two people in a group, when you are not directly involved?” Miki starts by acknowledging the challenge of mediating a conflict when you have not been asked to do so. In such a situation, she recommends that people speak from their own experience and then outlines how one could do this.

Roxy Manning shares that facilitating equitable group dynamics involves tracking attention, needs, purpose alignment, resources, and impact. Identifying patterns in attention distribution, centered needs, and maintaining alignment with the purpose enhances inclusivity. Tracking internal and external resources, especially considering identity-related differences, prevents disparities. Recognizing who bears the impact, providing support, and addressing impactful issues contribute to fostering an equitable facilitation environment.