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Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer tip: If you are in a relationship (whether personal or work related) that you are not happy with, consider talking to the other person in an effort to connect about both your needs. Talking about it doesn’t guarantee that you will like the resolution, but not talking about it guarantees continued unhappiness. Read on for more.

Trainer Tip: Meetings can be unproductive when the participants aren’t clear about their needs or what they want from the group. When participants express opinions without expressing a need or informing the group of what they want, the meeting lacks clarity. Instead, if we can focus on naming our needs and make related requests, we can get closer to resolution much faster and enjoy the process more. Read on for an example.

Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better able to live peacefully.

Clinical psychologist, Robert Gonzales, Ph.D., uses an open dialogue with a practitioner to explore effective, compassionate methods to handle a volatile counseling situation. This resource has been newly remastered to a larger, higher quality video.

Are you eager to translate your vision of a world where everyone’s needs matter into a tangible reality? Do you long to discover your unique role in responding to the challenges of our times? If, so join Miki for 12 sessions that will propel you on your way!