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  • 5

    Days

  • 8

    Hrs

  • 48

    Mins

Introductory Skill Level

Video

7 minutes

Building relationships happens through dialogue and understanding the deeper meaning behind the words spoken. It’s about active listening that focuses on feelings and needs so you may truly comprehend the speaker’s message. In this video, Duke introduces two components of communication and how the restorative dialogue process supports mutual understanding.

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We're more likely to sacrifice trust, connection, and relationship quality when (1.) We use NVC to focus on being seen, understood, heard, or meeting our own needs in a way that eclipses our view and understanding of others needs; (2.) We don't clearly examine our intentions; and (3.) We use the NVC form so rigidly that it becomes difficult for others to connect with us authentically.

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When you say yes, check if you are saying it out of submission. Similarly, when you say no, are you saying it genuinely or out of rebellion? Marshall Rosenberg calls this a loss or erosion of goodwill which can destroy or undermine relationships. In this video, Rachelle Lamb shares how submission and rebellion in communication can diminish your power.

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In uncertain times, when facing important life decisions, it's common to get caught up in imagining various scenarios and potential outcomes. The desire to predict and control the future often gives a false sense of security. The key is to make decisions based on the information available now, minimizing the number of irreversible choices. This approach maintains focus on what is known and prevents getting lost in the unknown. Rigor is essential, especially when familiar pathways don't align with desired values. In times of high stakes and uncertainty, such as dealing with a health crisis, the challenge is to resist the urge to speculate on countless possibilities and instead concentrate on the facts at hand. Miki Kashtan shares how staying in the present and acting on what is currently known provided a practical and grounded approach which allowed her to stay present throughout her sister's, Inbal Kashtan, journey with cancer.

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Introductory Skill Level

Video

3 minutes

A theory of judgment is that it is how we make sense of life and quickly assess what is safe or not safe. However, this has somehow been translated into right/wrong thinking. In this video, Aya explores different kinds of judgments and examples of each.

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Beginner Skill Level

Article

2 - 3 minutes

Trainer Tip: Here are some options for tense moments in conversations: try a "redo", understand and recognize your habits, pause to regroup, empathize with the person so they feel heard, check your mind frame before speaking, and name some appreciations about one another.

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Beginner Skill Level

Article

6 - 10 minutes

For many, spending time with relatives over the holidays may be challenging. In addition to the love and care we may feel, family gatherings can bring up old hurts or expose painful differences. How many family meals have been marred by tense silence or devolved into harsh argument?

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Beginner Skill Level

Article

14 - 18 minutes

Amidst the Israel/Palestine war we see polarizing media portrayals and the battle for public opinion. Read how one person shares his deep, personal connections to the Israel/Palestine conflict, expresses the trauma and viewpoints of both Palestinian and Israeli experiences -- in a way that aims to transcend polarizations, hold compassion, and understand the complexity on both sides. Despite the immense challenge that defies easy resolution, he holds hope, noting historical reconciliations such as the ones between Germans and Jews.

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Beginner Skill Level

Video

5 minutes

How do you solve a conflict? By not trying to solve it! Yoram suggests building your conflict resolution muscles by practicing connecting to the needs behind the conflict instead.

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Beginner Skill Level

Video

4 minutes

So many of us have been taught to solve conflicts by what is “fair.” However, Miki Kashtan states that fairness is a separating concept. In this video, she describes how when we do not have the conditions to care for all needs involved, when we live within separation, fairness is second best.

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