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Listen to Miki talk about the value of participating in groups, recognizing our inherent nature to do so, how industrialization has hindered our skills and the value of participating in a time when it's most needed.

Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

How can I deal with someone who is constantly interrupting and derailing our process?

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Trainer Tip

2 - 3 minutes

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.

Ever wondered how to balance everyone’s needs when leading a NVC group? In the first part of the video, Mary shares tips how to balance the facilitator's, the individuals members' and the group's needs. In the second part, Mary talks about transparency as a facilitator - what does it mean, what does it look like and how to be transparent in a way that is supportive for the group.

Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?

This article explores ways of starting and maintaining NVC study groups and practice groups. It offers recommended reading support materials and poses questions to consider for structuring and organizing the group.

Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us...

NVC groups can sometimes get caught in a rut and lose energy and momentum. Mary shares her extensive experience with seven steps for keeping your group engaged and energized.

Mary illustrates how we can get diverted from our group's purpose by the needs of a single indvidual in the group, especially requests for prolonged empathy. Listen to Mary reframe these scenarios and offer three helpful tips for handling these situations.

Listen as Mary Mackenzie shares an eight step path to create your own NVC learning activities, based on your own NVC learning experience. In this session, Mary uses the value of requests and observations as teaching examples.

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a caller who outlines a conflict between two people who are crucial to the cohesiveness of a dance troupe and asks, “What do you do when you see a conflict between two people in a group, when you are not directly involved?” Miki starts by acknowledging the challenge of...

Developing our own teaching exercises is a powerful consciousness-building process that eventually helps us clarify our own way of learning and to develop our unique style of teaching.

During this recording, Mary clarifies the facilitator’s role. She shares six tips that can help you set your intentions and achieve greater success as a NVC facilitator.

CNVC Certified Trainer Miki Kashtan shares a tip on holding a group's needs while empathizing with a single person in the group.

What do I do when I'm leading an NVC group and get emotionally triggered? Mary Mackenzie offers tips to respond with care and connection from her extensive experience leading NVC groups.

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?