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Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more authenticity, understanding and trust.

No one on their deathbed wished they worked more. Working is unlikely to bring a meaningful life. And yet greeting friends with survivalist expressions, such as “I'm dead-tired", can feel like affirming our own worth. Taking time off can bring inner spaciousness, ease, rest and consequently time to meet life, to really meet it. Which brings more clarity into the question of what we would like to celebrate on our deathbed.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And the difference it makes in healthcare.