What Could I Say or Do When Someone Does Not Talk?

Author Image
Trainers:
Media Type:
Trainer Tips
Time Investment:
1 - 2 minutes
Date Added:
7/28/2010
Date Created:
2005

Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

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