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Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.
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Looking for ways to keep up with NVC Academy news, get special offers, free resources, or words of inspiration? Here are five ways to stay engaged: