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Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.
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Looking for ways to keep up with NVC Academy news, get special offers, free resources, or words of inspiration? Here are five ways to stay engaged: