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Empathy vs. Sympathy
Media Type:
Trainer Tips
Time Investment:
1 - 2 minutes
Date Added:
3/28/2021
Date Created:
2005
Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.
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