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Choosing Your Response

Author Image
Trainers:
Media Type:
Trainer Tips
Time Investment:
1 - 2 minutes
Date Added:
12/2/2023
Date Created:
2005

Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the other person's feelings and needs. Be aware of these options and consciously make your choice based on the needs you want to meet.

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