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How to get past the sting of a painful comment? Get empathy from self or another. Then connect with the commenter's feelings and needs. The more you can do this the less personally you may take it. Then work together on specific, do-able, authentic agreement about doing something differently next time, the kind that will enable you both to shift out of reactivity. Three things need to be in place for that to work.

Making a decision or boundary that invites someone to be honest about their feelings can be difficult. Remember that lack of authenticity may be due to lack of awareness, inner conflict, or fear of conflict, rather than dishonesty. Offer empathy and reassurance and invite more conversation. Approach with compassion and curiosity to naturally invite more honesty.

Duke Duchscherer shares that Restorative Circles have the ability to transform relationships. Groups may start with feelings of worry, anxiety, fear, anger, and even hatred. The dialogue process supports a shift to more ease, connection, and trust.

When you hear yourself saying that you are being abandoned, turn toward your experience with compassion and curiosity. Check in with your interpretations, feelings, and needs. Reach out for support. This can help dissolve feelings of reactivity and allow perspective. You are then able to make requests of yourself about what you’d like to do differently in the future to honor for your needs when making a choice.

Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer Tip: Changing your thoughts can change the way people experience you. Just for today, see if you can notice when you have judgmental thoughts about yourself or other people. Then look to translate those thoughts into your feelings and needs. Read on for an example of how this works.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

In Yoram’s 2021 course, participants delved deeper into their NVC practice so they were better prepared to meet conflict head-on. In this 5-session series, Yoram explores: the power of empathy to change the trajectory of heated conversations embracing the internal conflicts of the different parts of ourselves how to approach differing views peacefully the use of NVC to help let go of judgments how to confidently ask for what you want