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Trainer Tip: The needs we focus on meeting and the strategies we use to meet those needs change over time. Mary shares about the life-serving nature of change.

Trainer Tip: Mary explains why success isn't dependent upon another person's pain, by reaching for consensus instead of self-sacrifice.

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.

Trainer Tip: Find ways to celebrate each day and enrich your life.

Trainer Tip: There are many ways to meet a need. Open to new possibilities.

Trainer Tip: The change you're looking for begins with a single step.

Trainer Tip: It's up to us to get our own needs met. Mary offers some encouraging tips to do just that!

Trainer Tip: Mourning enables us to heal the pain and gain clarity about how to meet our needs in the present moment.

Trainer Tip: It is true that we cannot fully understand other people until we understand ourselves. Gain understanding and healing through self-empathy within the Compassionate Communication process.

Trainer Tip: Mary expands on one of the basic principles of Nonviolent Communication: valuing everyone’s needs equally.

Trainer Tip: Have you ever noticed that some of your behaviors ensure that your needs for peace and relief won’t be met? Take judgments for instance. The more we have, the less peaceful and happy we feel.

Trainer Tip: All people long for understanding. It is such an easy thing to give, yet rarely do we see its importance in creating peace of mind.

Trainer Tip: Have you heard the saying, “If it ain’t broke, don’t fix it”? Communication is like that too. Don’t try to adjust your communication and behaviors if they already work for you.

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.

Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.

Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.

Trainer Tip: If you are feeling anger, you are experiencing an unmet need. When you recognize it as a warning signal, it can be a life-serving tool.

Trainer Tip: When we are authentic about who we are, and our preferences, we give everyone and ourselves a better opportunity to open up dialogue about how to meet our collective needs better. We simply express our truth, and in that way we value our own needs as much as those of others.

Trainer Tip: There's often a large gap between what we experience, and the story we make up about it. Noticing how our judgments and assumptions cloud our observations can be critical to creating a connection with others and maintaining a Nonviolent Communication consciousness.