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Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

Often when someone else does something we don't like, it's easy to blame the other person. After all, we have all been trained to focus on fault when needs are not met. What can we do to shift that pattern?

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

In this brief audio, Jim Manske uses a live situation to demonstrate how to use the NVC process in an apology. Jim starts by identifying the four steps to self-connection before expressing your apology.

Ask the Trainer: I feel overwhelmed thinking of writing to someone with cancer. What can I do?

Ask the Trainer: Can all needs be met when illness limits the capacity of one person to meet the needs of her partner?

Ask the Trainer: How do I respond to people who believe that consequences are necessary to change behavior?

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a a woman whose relationship is challenged by what happens when her lover drinks. In this segment, Miki encourages the caller to get support for her stress, find an outlet for it and receive empathy. Miki addresses the challenges of addiction, the self-judgment of trying to meet needs by drinking and the pain this causes for everyone involved. She further suggests that the caller try to connect to the needs he is trying to meet by drinking, and to identify those that are actually being met and those that aren’t.

Listen to this captivating story by Leo Sofer.  A strong blacksmith comes to the aid of a little girl when she needs protecting. But can he protect her from the harsh words she speaks to herself inside her head?

Listen to three interwoven tales of love, vulnerability, courage and healing by CNVC Certified Trainer and Storyteller Leo Sofer.

CNVC Certified Trainer Miki Kashtan talks with radio show host Hollis Polk about strategies for communicating with family members whose political views oppose our own.

Rachelle Lamb offers proven steps to substantially boost meeting productivity and efficiency, and make meetings more productive and enjoyable for everyone, when using NVC. Rachelle offers a series of quick tips including check-in,  take turns, pause, speak honestly, speak mindfully and more.

In this brief audio segment, Miki works with a woman whose teenage daughter rejects her use of NVC, guiding her in a process of self-awareness and acceptance.

CNVC Certified Trainer Miki Kashtan helps a man whose ex-spouse reacted strongly to his attempt at empathizing with her. Miki shows us how it’s possible to hide behind our empathic expression, creating less rather than more connection. She suggests instead that we be vulnerably authentic.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Listen to Miki talk about the value of participating in groups, recognizing our inherent nature to do so, how industrialization has hindered our skills and the value of participating in a time when it's most needed.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Many families are far more complex and varied than they used to be. In this recording, Miki works with participants, focusing on specific challenges they’re facing with family members. Listen In.