So often we're habituated to associate a “why” question with being reproached, blamed or shamed – and so defensiveness arises. However, in order to maintain a flow of understanding and collaboration, we need to hear and say the “why” while finding other ways to ask for it. Here we look at how to ask questions that bring each of us vital information that can open up discovery and learning, for...

How is trust best supported? Do you know what you do to contribute to making it easier or more difficult for others to express the truth (even in the most mundane moments)? Smaller requests can also built trust over time if they're rooted in the present moment, and are specific enough. Learn more about building trust...

What's the real reason you choose to talk about something or not? "Privacy" can become a misplaced label that's used to hide harmful behaviour. Secrets typically come from reactivity -- and can carry shame, fear or threat of harm, and take a toll. And yet, if something private gets mislabeled as a "secret" it can also trigger shame and fear. The key to all this may be in relating to privacy...

In life, relationships, and organizations, authenticity is the bedrock of effectiveness. It can give rise to effective dialogues, information flow, intimacy, accountability, decision making and follow through. NVC can give us more tools to live with rigor around our authenticity...