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Reimagine how you handle conflict—Miki helps fine-tune your skills for empowered negotiation.

Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of really hearing you. Here are a variety of ways to approach this simple strategy.

Jeff Brown shows how to bring NVC to your workplace by starting with inner awareness.

Sometimes we want to avoid placing our love and trust in someone, to protect our hearts and our life energies. And so there are deeper questions that we can use to check whether we're in relationship with someone who doesn't have capacity to be in relationship with us (eg. “Do I have a sense of mattering in this relationship?”). Read on for more questions we use to assess our empathy and efforts in relationships.

Giving feedback can be a difficult task, sometimes we try to avoid getting to the point and instead end up spending a long time attempting to communicate. We find there are mostly two types of feedback. The first focuses on what is wrong with the person's behaviour and tends to feel more judgemental whereas the second is values-based feedback, focusing on the needs of the people involved.

There are ways to reduce obstacles to setting boundaries. Notice unconscious ways you sacrifice yourself in order to avoid boundary setting. List of signs that a life-serving boundary is needed, but you're denying this. Realizing you consistently abandoned your needs may require time to process and mourn before you can set boundaries consistently. With practice, you can recognize boundaries care for yourself and others.

Blame is a misguided habit that's used to avoid pain and suffering, offering only a momentary distraction and oversimplifies complex histories. It also disconnects us from choice and agency, blocks us from discovering more about ourselves and others, and can keep us from having compassionate, self responsible conversations. Instead, we can practice speaking in terms of impact and notice our experience without trying to escape it.

• Learn concrete tools for engaging with others as you embrace individual and collective liberation
• Find your own source of choice even in the face of challenges
• Release the constriction of scarcity
• Find an empowered option to respond to what is happening in our world
• Open the door to the possibility of thriving rather than merely surviving

Fear in dealing with a neighbor's 'wastebasket talk.' Only leaving or interrupting stops the flow.

Eric explains how we can often avoid regret by getting empathy before making important decisions.

Learn to navigate conflict without reactivating old pain, bringing peace to yourself and others.

• Discover what triggers shame in you, and how to transform it
• Learn to navigate a shame attack and make good use of it
• Expand your capacity for recognizing when others are experiencing shame
• Connect with others who get trapped in shame avoidance patterns
• Allow your vulnerability to bloom by disentangling shame from fear

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for more ideas for how to handle the pain.

Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

Trainer tip: Comparisons are a form of judgment. The minute we compare ourselves to other people, we are setting ourselves up for pain and discouragement. We are setting them up too, and erecting a barrier between ourselves and them. Instead, notice how you feel about other people’s assets or foibles, and what needs come up for you. Read on for more.

• Learn how to use empathy to dissolve conflict
• Deepen your NVC skills to help let go of judgments
• Explore approaches for asking for what you want
• Listen to the conflict within yourself

Strengthen your NVC practice to meet conflict with empathy, and ask for what you need.

Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.