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Conflict Resolution
Media Type:
Trainer Tips
Time Investment:
1 - 2 minutes
Date Added:
8/18/2023
Date Created:
2005
Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.
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