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In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Inbal clarifies the difference between needs and strategies, and why the distinction is important in our parenting role. She offers two questions to ask yourself if you're not certain whether something is a need or strategy.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

This sheet lists and describes 13 life serving strategies, such as: Time out, disengage, honesty check, and engaging in a working recovery plan. Read on for more.

Trainer Tip: What do you value the most? Take a look at your actions and notice the values that your actions demonstrate (not what you want them to show, but what they do show), and see if they are in alignment.   Where there is a gap take steps to create actions that are in alignment with your values.

Confidence, flexibility, creativity and equanimity may become more possible when you would like someone to meet a particular need, can trust that you can meet that need with someone else, and can accept a “no” to your requests. You can allow grief or disappointment to arise, and naturally turn towards a relationship in which those needs can be met. In some cases this may lead to the dissolution of a partnership or friendship.

Trainer Tip: Find your deepest need. Then notice when you do things, or have done things, that keep you from meeting your most important need. And then take conscious action that is in alignment with the need you want to meet.

Emotional regulation is the consistent capacity to fully experience one’s feelings, particularly when they are intense and/or painful. Here are 36 practices that help with emotional regulation that can be done alone or with others. Read on for more.