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Trainer tip: Be aware of your inner jackal chatter today and make a commitment to listen for the underlying needs they are trying to tell you about.

Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

"Falling out of love" is a misleading concept that can lead to feelings of helplessness in relationships. The initial intense phase of love gradually gives way to the need for intentional effort and communication. Unrealistic relationship expectations can erode connection, causing the perception of falling out of love. To address this, we can ask key questions and seek clarity to attend to unmet needs and maintain a healthy connection.

Trainer Tip: Sometimes our actions keep us from meeting our needs. Let’s say you long for connection with others, but you are also afraid of it, so you push people away. Then you tell yourself that no one likes you, resulting in depression and self-criticism. Self-empathy can help clarify what we truly want rather than focusing on what is wrong with others or ourselves, and help us align in ways more likely to meet our needs.

Trainer Tip: Acknowledge that the person’s life has been affected by your actions and enjoy the feeling of warmth you have when you contribute to a life. Try verbally acknowledging how you feel when you hear that you have enhanced her life.

In this vintage 1999 video, CNVC Certified Trainer, Wes Taylor leads a group of young people in a lively discussion on working with anger.

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”

Trainer Tip: Q: How do we get the love we want? A: Ask for it.