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Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

Listen to this 4-session telecourse recording with CNVC Certified Trainer, Hema Pokharna, PhD and her sister, Manda Pokharna, MD, and you will learn simple steps for transforming conflicts and mobilizing peace at home, at work and in the world.

Join CNVC Certified Trainer Dian Killian to find out how to speak up in a way that ensures you're heard, even in challenging situations.

Taking 100% Responsibility offers a powerful antidote to the all-too-common dynamic of blaming that leaves you in the victim position and unable to have the relationship you want. Miki invites you to assume a stance of leadership while holding full care for both parties’ needs. No longer will you need to wait for the other person to change, nor will you need to give up your needs to reach harmony.

Why Is giving feedback important and what makes it hard? Learn what makes giving and receiving feedback challenging and how you can turn these experiences into opportunities for learning, connection, and effective functioning.

This exercise will help you resolve situations in which you have two needs which seem to be in conflict with each other, transforming inner conflict into peace.

One of the premises in NVC is that behind all behavior and expressions are Universal Human Needs as the deeper motivators. And one of the key distinctions in NVC is that between Needs and Strategies. Try Alan Seid's exercise called  "Peeling the Layers of the Onion, " a process for uncovering these needs — the deeper motivations — that underlie words and behaviors we may find disturbing or puzzling.

Confidence, flexibility, creativity and equanimity may become more possible when you would like someone to meet a particular need, can trust that you can meet that need with someone else, and can accept a “no” to your requests. You can allow grief or disappointment to arise, and naturally turn towards a relationship in which those needs can be met. In some cases this may lead to the dissolution of a partnership or friendship.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

In NVC we define needs as resources that life requires to sustain itself. All human beings have the same needs. The strategy is what we do to meet that need. Strategies are specific; we all choose unique ways to meet our needs. The more we can see the difference between the two, the more likely we are to resolve conflicts with ease. Today, look for opportunities to notice the difference in the given situation.